Summary of User Evaluation

Work done by Phoebe, Mil and Lav.

Based on the evaluation findings, there are two extremes which are some like the website and some do not.

The most mentioned comments are that the website is easy to navigate, has clear and simple layout, looks professional, content is both amusing and informative, and most of them like the choice of colours but some find it dull and unattractive. However some of them hesitated when they were asked to do the second task, which is to change the font size of the webpage. We will improve that by making the accessibility function more obvious to use. One evaluator mentioned that the image to click into the main page needs more descriptions to show it is clickable, which we will also improve that. The icon for “Around the world” on the homepage is a bit confusing for some evaluators, which we will add description to it. In the interview, evaluators also mentioned that the length of the contents is at a considerable amount, easy to scan.

As a conclusion, the results of the evaluations are not entirely balanced because they have different opinions. Basically including the things which need implementation mentioned above, we will improve the quality of icons, and add more appealing images to the overall look of website.

Evaluation Plan

Work done by Mil and Phoebe.

• Aim: To compare the results of evaluation which we will summarize the key findings to improve the web pages developed.

• Place to conduct evaluation: Mainly in campus accommodations.

• Time: One week starting from Mar. 30^th.

• Session Duration: Less than 15 min per evaluator.

• Number of evaluators: 6.

• Demographic profile of evaluators: People who are representative of the target user group and a mixture of those with multimedia experience.

• Equipment: No special equipment required. The evaluation will be carried out in the form of task sheets and interviews.

• Tasks to be performed:

1. Starting from the home page find …… (tell about anything you see)?

2. Adjust the overall font size of the page to your most comfortable size.

3. From the Men page go to the Other Rules without scrolling down the page.

4. In the Children page find the ninth step of “Ten steps to toilet learning”, and then go to the Top of the page.

Moodboard

Work done by Mil and Phoebe.

Team Member Roles

============>> Major Roles <<============

Team Leader: used to be Mil, now is Phoebe.

Creative Lead: Cedric.

Technical Lead: Mil, Phoebe.

Content Editor: Phoebe.

Usability Lead: Lav.

============>> Minor Roles <<============

Client liaison person: Lav.

Blog set up and maintenance: Phoebe.

Evaluation planner: Mil, Cedric.

=======================================

Wireframes

Work done by Phoebe and Mil.

The words with Grey Shadows and Underlines indicate the current page.

For instance,

Home page:


ETIQUETTE - In General:


ETIQUETTE - Children:


ETIQUETTE - Around The World:

Client Brief

Work done by Mil, Lav and Phoebe.

Aims:

To inform and to provide tips for surviving the recession.

Target user group:

Working adults / unemployed adults / recession survivors / recession sufferers.

Persona:

William Davis is a 31 year old married man who works as the director of finance and management department for a retail company. His main job is to ensure a high performing and fit-for-purpose organization.

He is very comfortable using a computer, an advanced Internet user, uses email extensively; accesses web about 3 hours a day for work. He keeps himself updated by read news feeds online. He spends quite a lot of time on sites which are related to business, economy, stocks and other similar sites.

He is fully aware of the current recession situation. Reading these negative headlines and news for almost everyday have made him anxious and afraid. He fears that if the company will collapse, then he will be in a huge financial mess. To help overcome his anxiety and look for possible solutions, he regularly visits Recession support group website where he can find tips, ideas and stories from previous and existing recession sufferers.

Examples of websites:

http://www.endchildpoverty.org.uk/

http://www.economist.com/

http://www.microsoft.com

http://www.ibm.com/us/

Technical considerations:

Browsers - IE and Firefox

Operating system – Windows XP or Vista.

Preferences for the look and feel:

Include graphic images (e.g. graphs showing statistics) which are related to recession and include a section where people can share their experiences, tips or ideas about recession (e.g., a button “Share your story”).

Preferable colours – White, Black, and Blue.

To summarise, the main objective of the website is to act as a group support for recession survivors and recession sufferers. So apart from giving out information regarding recession e.g. what recession is and what it does to the world economy, there should be a section where users are able to share their stories, giving tips, ideas and guides to help people tackle their anxieties and fear over recession.

Team Fuze!